Up Close on Maui 2008 with Jason Schwartz and County Councilwoman GLADYS BAISA; former MEO chief for decades
Summary & Transcript
The video features an in-depth interview with Gladys Baisa, a sitting Maui County Council member representing the Upcountry seat. Hosted by Jason Schwartz, the conversation explores her journey from nonprofit leadership to local government, the challenges she faces as a politician, and the critical issues impacting Maui County. Gladys candidly discusses the complexities of governing, particularly with controversial topics such as vacation rentals, water resource management, affordable housing, and economic diversification. She emphasizes the importance of public input, transparency, and community involvement in the political process. The interview also touches on the county’s struggle with budget constraints, permitting delays, and infrastructure needs, especially in the context of evolving tourism dynamics and environmental sustainability. Gladys shares her grassroots experience with entrepreneurial programs aimed at supporting home-based businesses and microenterprises, highlighting how these efforts can empower local residents. Throughout, she advocates for pragmatic solutions, including legislation reform, stronger water conservation efforts, streamlined permitting, and promoting renewable energy initiatives. The discussion concludes with a call to action for the public to engage actively with council members, participate in democracy beyond voting, and contribute ideas to shape Maui’s future.

Highlights
- [04:00] Gladys’s transition from nonprofit executive to council member was challenging, especially handling public criticism as a politician.
- [09:40] Vacation rentals are a major contentious issue; separating bed and breakfast permits (owner-occupied) from transient vacation rentals is a key legislative strategy.
- [23:20] Water resource management is critical, with ongoing struggles over Upcountry meter lists and source development under county jurisdiction.
- [31:00] Budget constraints demand tough decisions; prioritizing essential public safety and social services over “nice to have” programs is necessary.
- [34:30] Renewable energy and streamlining permitting processes are urgent priorities to reduce dependency on fossil fuels and accelerate green projects.
- [43:00] Affordable housing remains a huge challenge; current workforce housing policies need improvement and incentives to attract developers.
- [51:00] Public participation is vital—Gladys encourages residents to actively engage in council meetings, provide testimony, and communicate ideas to shape policy.
Key Insights
- [04:41] Nonprofit to Politics: Emotional Shift and Public Scrutiny
Gladys Baisa’s experience illustrates the stark contrast between nonprofit work, where appreciation is direct and frequent, versus politics, where decisions invite criticism and disapproval. This transition highlights the emotional toll and resilience required in public office, especially when balancing competing community interests. It underscores the need for politicians to develop a thick skin while maintaining openness and accessibility. - [09:40] ️ Vacation Rentals: A Complex, Divisive Issue Needing Nuanced Legislation
The vacation rental debate reflects broader tensions between economic benefits and community impacts. By splitting legislation into bed and breakfast operations (owner-occupied) and non-owner transient rentals, the council aims to balance local acceptance with economic necessity. This approach acknowledges that community trust hinges on effective oversight and perceived accountability, which owner presence fosters. - [23:20] Water Management: Jurisdictional Confusion and Infrastructure Challenges
The transfer of water management to county control has not resolved source development delays due to incomplete rule adoption and ongoing planning processes. The persistent Upcountry meter list backlog illustrates infrastructure deficits and regulatory bottlenecks. Gladys’s emphasis on proactive county-led source development stresses the importance of local government accountability rather than over-reliance on developers, signaling a shift toward sustainable, community-driven water solutions. - [31:00] Fiscal Realities: Prioritizing Core Services Amid Budget Reductions
With shrinking revenues partly due to tourism downturns and real estate value declines, the council faces difficult trade-offs. Gladys advocates for protecting essential services like public safety, food banks, senior support, and healthcare access while trimming discretionary programs. This insight highlights the balancing act between maintaining community welfare and coping with limited resources, a universal challenge for local governments. - [34:38] Renewable Energy and Permitting Reform: Keys to Future Resilience
The interview reveals frustration with Maui’s slow permitting system, exacerbated by litigation risks and bureaucratic complexity. Gladys calls for expedited approval processes and legislative flexibility to promote renewable energy projects critical to reducing fossil fuel dependence. This reflects a broader need for regulatory modernization to foster innovation and climate resilience, a priority for island communities vulnerable to environmental shifts. - [43:00] Affordable Housing: Policy Ineffectiveness and Need for Incentives
Current workforce housing ordinances have yielded minimal results, with developers dissatisfied and few affordable units produced. Gladys emphasizes revisiting and improving policies with better incentives and administrative rules to stimulate development. This insight reveals the multifaceted challenges of affordable housing, including regulatory barriers, market dynamics, and the necessity of political will to enact impactful reforms. - [51:00] Public Engagement: Essential for Effective Governance
Gladys stresses that citizen involvement beyond voting—through attending meetings, submitting testimony, and direct communication—is critical for informed decision-making. She values respectful dialogue and considers testimony as information sharing rather than debate. This underscores the democratic principle that government responsiveness improves with active, informed community participation, which can preempt conflicts and shape better policies.
Conclusion
The interview with Gladys Baisa offers a comprehensive look at the complexities of local governance in Maui County, reflecting the real-world tensions and challenges faced by council members. From managing controversial legislation on vacation rentals to addressing fundamental issues like water supply, housing affordability, and budget constraints, Gladys presents a grounded, pragmatic perspective rooted in community engagement and transparency. Her insights into the bureaucratic hurdles slowing progress and her advocacy for entrepreneurial and renewable energy initiatives suggest pathways for sustainable development. The conversation ultimately serves as a reminder of the importance of active public involvement in shaping policies that affect daily life and the future of Maui’s residents.
